Glendale Launches SmartGov

Posted on 01/07/2021

This month, the city of Glendale launched SmartGov, a new portal for local businesses. The portal allows for an online and socially distanced option to apply for and renew local business licenses. Glendale is proud to add this new option to their list of tech-forward services for residents, businesses and visitors alike.

Glendale’s boom in tech-forward services includes a bus tracking app for the Glendale Urban Shuttle (GUS), a redesigned website, GlendaleOne and more. With SmartGov now added to the mix, local business owners can manage their business licenses in an efficient and socially distanced way.


“I have had a lot of experience with business licensing and am very excited for this new and infinitely better process,” said Yvonne Knaack, former Vice Mayor and current Downtown Glendale business owner. “It takes most human error out and educates on the regulations and requirements in an orderly and precise manner. I encourage businesses to utilize this portal to build successful and compliant enterprises.”

Like many of the new tech-forward services, SmartGov speeds up the transaction process for new and existing businesses. However, for businesses interested in a less digital experience, the City has made sure to also keep the traditional process in place. Just as citizens can still make service requests by phone or in person, local business licenses can still be applied for at the Glendale City Hall, 5850 W. Glendale Avenue, without creating an online SmartGov account.

Applying for or renewing a business license with this new service is as easy as creating an online account in the city of Glendale’s SmartGov portal. Established businesses will use an access code supplied by the city of Glendale to link the new online account to their existing license. Businesses that are interested in this service should email [email protected] or contact Customer Service at 623-930-3190 with any questions they may have.

For more information on the city of Glendale’s use of SmartGov, contact Lori German, economic development communications program manager, at [email protected] or by phone at 623-930-2986.